The Department of Communities' Education and Care Regulatory Unit is responsible for assessing and rating education and care services against the
National Quality Standard. Services receive a rating for each quality area and an overall rating. These ratings must be displayed by the service and will be published by the
Australian Children's Education and Care Quality Authority and on the
Quality Improvement Plan
Education and Care Services National Regulations 2012 set out that for each service, the approved provider must ensure that a
Quality Improvement Plan, outlining key strengths, areas for improvement and reflecting on practice throughout the year, is developed and updated at least annually. The most recent version of the Quality Improvement Plan must be submitted to the
Education and Care Regulatory Unit on request.
Assessing a service
Education and Care Services National Regulations 2012 set out how services will be assessed. When assessing a service the Education and Care Regulatory Unit must:
- review service information (compliance history, rating and assessment history)
- review a service's current Quality Improvement Plan, and
- visit the service to observe practice.
Authorised officers who assess and rate services are appropriately qualified and trained in the assessment process. More information about the assessment and rating of education and care services is available at the Australian Children's Education and Care Quality Authority website.